General Terms and Conditions

game solution ag, Wilhelmstrasse 6, CH-8005 Zurich; Tel. +41 43 366 62 20.


These General Terms and Conditions apply for all business of game solution ag. They govern the contractual relationship between the client and game solution ag.

Contract conclusion

Unless otherwise agreed, offers from game solution ag are valid for 30 days. A contract comes about only through the placement of a written order by the client. Orders can be sent to game solution ag via e-mail, fax or letter or can be handed over in person. game solution ag can refuse to accept orders without stating any reasons and can stop, cut back or prematurely end execution of an order if the customer makes order fulfilment difficult or impossible or if the customer is in arrears with payments.


game solution ag carries out all orders with the greatest possible care and the required quality. However, game solution ag can accept no liability whatsoever for the results of its activities. Claims for damages of any kind are expressly excluded.

Data protection and confidentiality

As the security of data traffic cannot be guaranteed absolutely, no liability is accepted for losses resulting from this. Particularly for the actions or faults of third parties through which data is changed, deleted or otherwise damaged, no liability is accepted. game solution ag treats all information from customer projects with absolute confidentiality.

Cancellation conditions

Development: If the client ends a development project prematurely, all expenses incurred up to that point plus 50% of the expenses with respect to the order that have not yet been incurred are due. Training and workshops: In the event of cancellation later than 30 working days before the date on which training and workshop are to be carried out, 50% of the total seminar price will be charged, later than 10 working days before the date on which training and workshops are to be carried out, 100% of the total seminar price will be charged. Should the client fail to cancel, the entire seminar price will be due.


Travel expenses based on actual expenditure (first-class rail travel or CHF 0.85 per km for travel by car),
meals/accommodation based on actual expenditure.

Severability clause

Should these regulations or parts of these regulations be or become inoperative, the effectiveness of the remaining regulations is not affected by this. The inoperative regulation is to be replaced by a regulation that comes closest to its economic meaning.

Court of jurisdiction

The GTCs (General Terms and Conditions) of game solution ag are subject to Swiss law. The exclusive place of jurisdiction is Zurich.


Zurich, March 2019